EMBookHealth

Privacy Policy

Last Updated: 2026

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you provide when creating an account, subscribing to a plan, contacting support, or otherwise interacting with EMBookHealth. This information may include:

  • Name
  • Email address
  • Billing and payment information
  • Company information
  • Account preferences and settings
  • Communications sent to us

1.2 Information From Connected Accounting Platforms

When you connect a third-party accounting platform, including QuickBooks Online, we collect and process only the data necessary to provide bookkeeping health monitoring, issue detection, financial insights, health scores, forecasts, and recommendations.

Depending on your permissions and connected services, this data may include:

  • Transactions
  • Account balances
  • Chart of accounts information
  • Invoice and expense data
  • Vendor and customer records
  • Financial reports and summaries

EMBookHealth accesses and processes this information solely to provide and improve the Service.

1.3 Usage and Technical Information

We automatically collect certain technical and usage information to operate, secure, and improve the Service, including:

  • Device and browser information
  • IP address
  • Login activity
  • Page views and feature usage
  • Error logs and diagnostics
  • Performance metrics and analytics data
  • Cookie and session identifiers

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Authenticate your identity
  • Process subscriptions and payments
  • Provide bookkeeping health analysis and recommendations
  • Generate financial insights, forecasts, and health scores
  • Improve product performance and user experience
  • Monitor security and prevent fraud or abuse
  • Respond to support requests and communicate with you
  • Comply with legal obligations

EMBookHealth does not sell your personal information, financial information, or accounting data.

3. Artificial Intelligence and Automated Processing

EMBookHealth uses automated systems, algorithms, and artificial intelligence technologies to analyze financial data and generate recommendations, health scores, forecasts, and insights.

These automated outputs are intended to assist users in understanding bookkeeping health and identifying potential issues. AI-generated outputs may contain inaccuracies and should be independently reviewed before being relied upon for financial or business decisions.

4. Cookies and Analytics

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember preferences and settings
  • Improve application performance
  • Measure product usage and engagement
  • Maintain security and prevent fraud

EMBookHealth uses Google Analytics to help us understand how users interact with the Service and improve product performance and usability.

You may manage cookies through your browser settings or by using available opt-out tools provided by analytics providers.

5. Integrations and Service Providers

EMBookHealth relies on trusted third-party providers to operate the Service, including providers for:

  • Hosting and infrastructure
  • Authentication and identity management
  • Payment processing
  • Analytics and monitoring
  • Email delivery and customer communications

5.1 Current Service Providers

Our current service providers include:

  • Stripe for payment processing and subscription management.
  • Google Analytics for website and product usage analytics.
  • QuickBooks Online for accounting data integrations.

These providers may process information only as necessary to perform services on our behalf and are subject to contractual confidentiality and security obligations.

EMBookHealth is not responsible for the privacy practices of third-party platforms that you choose to connect or use.

6. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area, United Kingdom, or other jurisdictions with similar privacy laws, EMBookHealth processes personal information under one or more of the following legal bases:

  • Performance of a contract with you.
  • Compliance with legal obligations.
  • Our legitimate business interests, including improving and securing the Service.
  • Your consent where required by applicable law.

7. Data Retention

We retain information for as long as necessary to:

  • Provide the Service
  • Maintain your account
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Prevent fraud and maintain security

Following account deletion or termination, we may retain certain information for a reasonable period where required by law or for legitimate business purposes.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate personal information
  • Request deletion of your information
  • Export certain account information
  • Disconnect third-party integrations
  • Restrict or object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request portability of your personal information

You may exercise these rights by contacting us using the information provided below.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know what categories of personal information we collect.
  • Know the sources from which personal information is collected.
  • Know the business purposes for collecting personal information.
  • Request access to personal information we maintain about you.
  • Request deletion of your personal information, subject to legal exceptions.
  • Request correction of inaccurate personal information.
  • Not be discriminated against for exercising your privacy rights.

EMBookHealth does not sell personal information or share personal information for cross-context behavioral advertising as defined under California law.

California residents may exercise their rights by contacting us using the information provided below.

10. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

  • Encrypted connections using HTTPS/TLS
  • Access controls and authentication protections
  • Secure infrastructure providers
  • Monitoring and logging systems

No method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for using strong passwords and appropriate security practices.

11. International Data Transfers

Your information may be processed and stored in countries other than your own, including the United States, where privacy laws may differ from those in your jurisdiction.

Where required by law, EMBookHealth relies on appropriate safeguards for international transfers of personal information.

By using the Service, you consent to the transfer, storage, and processing of your information in these locations where permitted by law.

12. Children's Privacy

EMBookHealth is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18 years of age.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

Updated versions become effective upon posting to the Platform unless otherwise stated. Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

14. Shared Responsibility

EMBookHealth operates on third-party infrastructure and cloud platforms that provide hosting, availability, and foundational security capabilities.

Platform-level infrastructure, uptime, and core security controls are provided by those providers, while application-specific data handling, business logic, customer communications, and feature functionality remain the responsibility of EMBookHealth.

15. Contact Us

For privacy questions, requests, or concerns, please contact us at:
info@embookkeepingllc.com